Privacy policy

PRIVACY POLICY

HAIR PATCH LAB

1. Introduction

Hair Patch Lab is committed to protecting the privacy of visitors, users, and business customers accessing our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using this website, you consent to the data practices described in this policy.

2. Information We Collect

a) Personal & Business Information

We may collect the following information when you register, place an order, or contact us:

  • Name
  • Business name
  • Email address
  • Phone number
  • Billing and shipping address
  • GST or business identification details (if applicable)

b) Transaction Information

  • Order details
  • Payment status
  • Delivery information
    (Payment data is processed securely by third-party payment gateways and is not stored by us.)

c) Technical & Usage Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

3. Purpose of Information Collection

We collect information to:

  • Process and fulfill orders
  • Verify business eligibility for B2B transactions
  • Communicate order updates and service information
  • Improve website functionality and user experience
  • Maintain internal records and compliance
  • Send transactional or service-related communications

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance browsing experience, analyze traffic, and support core website functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal or business information.

Information may be shared only with:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting and analytics providers
  • Legal or regulatory authorities, if required by law

All third parties are obligated to maintain confidentiality and use data only for intended purposes.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services & Links

Our website may contain links to third-party websites. Hair Patch Lab is not responsible for the privacy practices or content of such external sites. We encourage you to review their respective privacy policies.

8. Data Retention

We retain personal and business information only for as long as necessary to fulfill business, legal, or regulatory obligations.

9. Your Rights

You may:

  • Request access to your stored information
  • Request correction of inaccurate data
  • Request deletion of your data, subject to legal or contractual requirements

Requests may be made by contacting us through the website.

10. Children’s Privacy

This website is intended for business users and professionals. We do not knowingly collect personal information from individuals under the age of 18.

11. Changes to This Policy

Hair Patch Lab reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

12. Contact Information

For questions regarding this Privacy Policy or data handling practices, please contact us through the communication channels available on our website.